|Grrrrr----or is it puppy love?|
The program I used to use suddenly and inexplicably stopped working. As is often the case, the software company no longer supports that version.
The real kicker though, is the pricing model. Besides not really being able to get a clear-cut cost, prices are quoted in terms of transactions or band-width. Most of the plans are overkill for our purposes. Unfortunately, so is pricing on the on-demand, subscription based plans.
From my point of view, the software companies are up-scaling themselves right out of the market. They seem to be going after the low hanging fruit. Let's hope they get over it soon and start addressing the needs of small and medium size B2B businesses.
I hope this isn't a harbinger of things to come on the Internet. Lots of fancy-smancy bells and whistles that add a lot to the cost; that make the product unaffordable for small to medium size companies. The prices I've been quoted so far are so far out of the ballpark, I won't even entertain the idea of presenting them to my boss. Sadly, the ROI is just not there.
So it looks like we'll be sticking with Google Analytics for a while to come.
(Pssst...do you know of any reasonably priced web analytics programs? Let me know!)
Photo credit; http://uberhumor.com/grrrr